Smartcash PSB

This app have so much errors, most times your transaction go successfully and you get debited but on the other side it won't reflect. I have suffered this countless times, and secondly their customer service in the app doesn't work unless you call their customer care line, which is so frustrating. I would have given it a 5 star rating but these errors need to be corrected for smooth and seamless transitions.

Initially, I was not enjoying it, the kobo doesn't add up or subtract, only the naira side. There also use to be ommition of some transactions in the history. I found it difficult to upgrade from Tier 2 to 3. With the upgrade and introduction of "Saver" which adds interest, I have found the App worth the while, useful and interesting to use. I recommend it.

The app is good overall but I've been having issues with the tier upgrade. Upgrading from tier 1 to tier 2 seems impossible not to talk of tier 3... To make things worse the so called customer service aren't even reachable... The call line isn't connecting me to anyone and the email haven't been answered... Weird. Overall, the app is good but if there's a problem with transactions it'll take a miracle to get in touch with someone... 💔